Effective Date: January 1, 2025
Last Updated: January 1, 2025
This Cookie Policy explains how Incardireb uses cookies and similar technologies when you visit our website. This policy should be read alongside our Privacy Policy and Terms of Service.
Table of Contents
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They contain information about your browsing session and preferences, allowing websites to remember you and provide a better user experience.
Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Web Beacons: Small transparent images that help us understand how you interact with our website
- Local Storage: Browser storage that allows us to store data locally on your device
- Session Storage: Temporary storage that expires when you close your browser
- Pixels: Code snippets that collect information about your visit
For simplicity, we refer to all these technologies as "cookies" in this policy.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled.
- Authentication: Remember your login status
- Security: Protect against cross-site request forgery
- Form Data: Remember information you've entered in forms
- Cookie Preferences: Remember your cookie consent choices
- Load Balancing: Distribute website traffic efficiently
Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Google Analytics: Track page views, session duration, and user behavior
- Heatmap Tools: Understand where users click and scroll
- Performance Monitoring: Track website speed and errors
- A/B Testing: Compare different versions of pages
Marketing Cookies
These cookies are used to deliver personalized advertisements and measure campaign effectiveness.
- Google Ads: Track conversions and retargeting
- Facebook Pixel: Measure ad performance on social media
- LinkedIn Insights: Track professional network engagement
- Email Marketing: Track newsletter opens and clicks
Preference Cookies
These cookies remember your choices and preferences to enhance your experience.
- Language Settings: Remember your preferred language
- Theme Preferences: Remember display preferences
- Location Settings: Remember your geographic preferences
- Form Auto-fill: Remember commonly entered information
3. Why We Use Cookies
Website Functionality
- Enable core website features and navigation
- Remember your login status and preferences
- Provide secure access to protected areas
- Remember items in contact forms
- Ensure website security and prevent fraud
Performance and Analytics
- Understand how visitors use our website
- Identify popular content and pages
- Monitor website performance and loading times
- Detect and fix technical issues
- Improve website design and functionality
Marketing and Communication
- Deliver relevant content and advertisements
- Measure the effectiveness of marketing campaigns
- Personalize your experience based on interests
- Track newsletter engagement and preferences
- Retarget visitors with relevant offers
User Experience
- Remember your preferences and settings
- Provide personalized content recommendations
- Pre-fill forms with previously entered information
- Display content relevant to your location
- Optimize the website for your device and browser
4. Third-Party Cookies
We work with trusted third-party services that may set their own cookies on your device. These partners help us provide better services and understand our audience.
Analytics Services
Google Analytics
Purpose: Website traffic analysis and user behavior tracking
Data Collected: Page views, session duration, bounce rate, geographic location
Retention: 26 months
Social Media Platforms
Facebook Pixel
Purpose: Track conversions and enable retargeting
Data Collected: Page visits, actions taken, device information
Privacy Policy: Facebook Data Policy
LinkedIn Insights
Purpose: Professional network engagement tracking
Data Collected: Page views, professional interests, company information
Privacy Policy: LinkedIn Privacy Policy
Email Marketing
Email Service Provider
Purpose: Newsletter delivery and engagement tracking
Data Collected: Email opens, clicks, preferences
Retention: Until unsubscribe or account deletion
Customer Support
Live Chat Services
Purpose: Provide real-time customer support
Data Collected: Chat transcripts, contact information, session data
Retention: As per service provider's policy
5. Managing Your Cookie Preferences
Cookie Consent Manager
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept All: Allow all types of cookies
- Necessary Only: Accept only essential cookies
- Customize: Choose specific cookie categories
You can change your preferences at any time by clicking the "Cookie Preferences" link in our website footer.
Browser Settings
You can also control cookies through your browser settings:
Google Chrome
- Click the three dots menu → Settings
- Go to Privacy and Security → Cookies and other site data
- Choose your preferred cookie settings
Mozilla Firefox
- Click the menu button → Settings
- Go to Privacy & Security
- Adjust cookies and site data settings
Safari
- Go to Safari → Preferences
- Click Privacy tab
- Adjust cookie and website data settings
Microsoft Edge
- Click the three dots menu → Settings
- Go to Cookies and site permissions
- Manage cookies and site data
Mobile Devices
Cookie management on mobile devices varies by browser and operating system. Generally, you can find cookie settings in your browser's privacy or security settings.
Impact of Disabling Cookies
Disabling certain cookies may affect your experience:
- Essential Cookies: Website may not function properly
- Analytics Cookies: We can't improve the website based on usage data
- Marketing Cookies: You may see less relevant advertisements
- Preference Cookies: Settings won't be remembered between visits
6. Cookie Retention
Session Cookies
These cookies are temporary and are deleted when you close your browser. They include:
- Shopping cart contents
- Form data during your session
- Authentication status
- Temporary preferences
Persistent Cookies
These cookies remain on your device for a specified period:
- Essential Cookies: Up to 1 year
- Analytics Cookies: Up to 26 months
- Marketing Cookies: Up to 2 years
- Preference Cookies: Up to 1 year
Cookie Refresh
Some cookies are refreshed each time you visit our website, extending their expiration date. Others maintain their original expiration regardless of your activity.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
Notification of Changes
When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Display a notice on our website
- Send email notifications to newsletter subscribers for major changes
- Reset cookie consent for material changes requiring new consent
Your Continued Use
Your continued use of our website after changes become effective constitutes acceptance of the updated Cookie Policy.
8. Contact Information
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Privacy Team
Mailing Address
Incardireb
Attention: Privacy Officer
123 Bay Street, Suite 800
Toronto, ON M5H 2Y2
Canada
We will respond to your inquiry within 30 days or as required by applicable law.
Related Policies: This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.
Governing Law: This Cookie Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.